Question 1

Are you licensed?

Accepted Answer

Yes! All of our electricians are licensed and trained electricians that have the skills and education to handle every job with expertise and professionalism.

Question 2

Can you tell me exactly how much this electrical job will cost me?

Accepted Answer

We offer FREE in-home estimates! Most phone quotes are subject to change once the technician sees the job. We do our best to give a ballpark idea; however, we have found that our customers prefer an accurate price based on their exact electrical issue. By allowing us to diagnose the problem in person, you will know exactly what it will cost to get the job done before we begin work. Contact Electrical Plus LLC today for a FREE quote on all of your electrical repair needs.

Question 3

Do you have call ahead scheduling?

Accepted Answer

Absolutely! Electrical Plus LLC is available on your schedule, 24 hours a day, seven days a week.

Question 4

Are you dependable and honest?

Accepted Answer

At Electrical Plus LLC we only make agreements with the customer in mind. We ask clarifying questions and communicate honestly and with purpose.

Question 5

Are you neat and professional?

Accepted Answer

Our courteous technicians respect your home and family. We are told over and over again by our customers how clean our technicians are. We treat your home like it’s our home.

Question 6

Do you have upfront pricing?

Accepted Answer

Electrical Plus LLC electricians always explain what they are going to do – before any work starts.

Question 7

Why do my bulbs keep burning out prematurely?

Accepted Answer

There are several reasons this could be happening. Poor conductivity between the bulb and socket will create an arc to the bulb. This will cause the bulb to burn out. When replacing a bulb, always make sure it is secured firmly in place to ensure a good connection. If your fixture is very old, the socket may have lost its tension and should be replaced. Once we look at the socket, we will know better.

Question 8

Do I need a permit? Who will obtain it?

Accepted Answer

We will check township guidelines to determine if you need a permit. If you are in need of a permit for your electrical services, Electrical Plus LLC will pull the proper permit for your township. A permit ensures electrical work will be checked by a city inspector—an important safeguard for homeowners.

Question 9

Why aren’t my kitchen counter outlets working?

Accepted Answer

You may have a GFCI (Ground Fault Circuit Interrupter) receptacle which has tripped. To reset a GFCI receptacle, push in the reset button and listen for a click. If it’s still not working, check the circuit breaker or call a licensed electrician. If you reset the GFCI and it trips again, you should consult us, at Electrical Plus.

Question 10

Why does my GFCI receptacle keep tripping?

Accepted Answer

There are many reasons this could happen. First, check any outdoor GFI receptacles for dampness, which can cause the GFI to trip.

Question 11

Do I need smoke detectors in every room and what types of smoke detector should I get?

Accepted Answer

The new code is a smoke alarm is to be installed one per floor and in each bedroom. 10-year battery-operated smoke alarms, also called smoke detectors, offer a variety of benefits to homeowners who rely on continuous battery-powered smoke and fire detection in their homes. These alarms are powered by sealed, long-life lithium batteries for 10 years (the life of the alarm), meaning the alarm is always on. It is recommended that your alarm is checked every six months for accuracy and that the alarm is replaced after the 10-year period.

Battery-operated smoke alarms are a less expensive way to protect your home that are not pre-wired. The battery power continues to work during a power outage if the battery is replaced on a regular basis. These alarms can be easily installed and models include a test button, power indicator light, battery locking, and low-battery warning indicators.

Hardwired AC-Operated Smoke Alarms (120 V AC wire-in life safety products with interconnect capability) provide the most efficient safety. When any interconnected alarm is triggered by smoke, all interconnected alarms within the home sound an immediate warning. Don’t have a hardwired interconnected system in your home? You can enjoy the benefits of an interconnected system by installing wireless alarms. Newer homes are required by code to have interconnected alarms. Wireless technology enables any home to have an interconnected system without expensive wiring.

Question 12

Why does my breaker keep tripping? And what does it mean?

Accepted Answer

A circuit overload is the most common reason why a breaker trips. This occurs when you ask a particular circuit to provide more electricity than its capacity, leading to overheating of the circuit and risks to everything connected to it. The circuit trips to prevent damage or fire. Short circuits are another reason for breaker trips and are more dangerous than overloads. A short circuit happens when a “hot” wire contacts a “neutral” wire—this can occur due to faulty wiring or a loose connection. A burning smell or brown/black discoloration around the breaker may indicate this.
Ground Fault Surges occur when a hot wire touches a ground wire or a grounded metal outlet box. This causes excess electricity flow and the breaker trips to protect the circuit and connected devices. Discoloration around the outlet can help you identify this condition.

Question 13

What rooms should GFI’s be installed in?

Accepted Answer

Per code, all bathrooms, kitchens, laundry rooms, unfinished areas, and all outdoor outlets must be GFI protected. Aluminum wiring: Look at wiring between open floor joists in the basement, attic, or service panel. If the wire is aluminum and manufactured before May 1977, the outer covering of the cable will be marked with “Aluminum,” “ALUM,” or “AL.”

Question 14

What is the difference between 2-prong and 3-prong outlets?

Accepted Answer

Two-prong outlets are connected to two-wire cables that do not have ground wires to protect people and electrical devices. Two-prong outlets are no longer per code. Three-prong outlets have a ground wire for added protection. It is now required by code that all two-prong outlets be changed out to three-prong.

Question 15

Why are my lights flickering?

Accepted Answer

Loose wiring is a common reason for flickering lights. If a light is flickering, shut off the light and the circuit breaker before removing the fixture to check the wiring. You may also want to contact your electric utility due to a potential issue on their end.

FAQ'S