FAQ’s

Q. Are you licensed?

A. YES! All of our electricians are licensed and trained electricians that have the skills and education to handle every job with expertise and professionalism.

Q. Can you tell me exactly how much this electrical job will cost me?

A. We offer FREE in-home estimates! Most phone quotes are subject to change once the technician sees the job. We do our best to give a ballpark idea however, we have found that our customers prefer an accurate price based on their exact electrical issue. By allowing us to diagnose the problem in person,you will know exactly what it will cost to get the job done before we begin work. Contact Electrical Plus today for a FREE quote on all of your electrical repair needs.

Q. Do you have call ahead scheduling?

A. Absolutely! Electrical Plus is available on your schedule, 24 hours a day, seven days a week.

Q. Are you dependable and honest?

A. At Electrical Plus we only make agreements with the customer in mind. We ask clarifying questions and communicate honestly and with purpose.

Q. Are you neat and professional?

A. Our courteous technicians respect your home and family. We are told over and over again by our customers how clean our technicians are. We treat your home like it’s our home.

Q. Do you have upfront pricing?

A. Electrical Plus electricians always explain what they are going to do – before any work starts.

Q. Do I need a permit? Who will obtain it?

A. We will check to township guidelines to determine if you need a permit. If you are in need of a permit for your electrical services, Electrical Plus will pull the proper permit for your township. A permit ensures electrical work will be checked by a city inspector-an important safeguard for homeowners.

Q. Why do my bulbs keep burning out prematurely?

A. There are several reasons this could be happening. Poor conductivity between the bulb and socket will create an arc to the bulb. This will cause the bulb to burn out. When replacing a bulb, always make sure it issecured firmly in place to ensure a good connection. If your fixture is very old, the socket may have lostits tension and should be replaced. Once we look at the socket, we will know better.

Q. Why aren’t my kitchen counter outlets working?

A. You may have a GFCI (Ground Fault Circuit Interrupter) receptacle which has tripped. To reset a GFCI receptacle, push in the reset button and listen for a click. If it’s still not working, check the circuitbreaker or call a licensed electrician. If you reset the GFCI and it trips again, you should consult us, at Electrical Plus.

Q. Why does my GFCI receptacle keep tripping?

A. The answer you provided is correct, although there are so many reasons that would happen. First, check any outdoor GFI receptacles for dampness, which can cause the GFI to trip.

Q. Do I need smoke detectors in every room?

A. The new code is a smoke alarm is to be installed 1 per floor and in each bedroom.

Q. What types of smoke detector should I get?

A. 10 year battery operated smoke alarms also called smoke detectors offer a variety of benefits to home owners who rely on continuous battery-powered smoke and fire detections in their homes. The alarms are powered by sealed, long-life lithium batteries for 10 years (the life of the alarm) meaning the alarm is always on. It is recommended to check your alarm every 6 months for accuracy and replace the alarm after the 10 year period.

Battery operated smoke alarms is a less expensive way to protect your home that are not pre-wired. The battery power continues to work during a power outage if the battery is replaced on a regular basis. These alarms can be easily installed and models include a test button, power indicator light, battery licking and low battery warning indicators.

Hardwired AC Operated – Smoke Alarms

120V AC wire-in life safety products with interconnect capability provide the most efficient safety. When any one interconnected alarm is triggered by smoke, all interconnected alarms within the home sound an immediate warning. Don’t have a hardwired interconnected system in your home? Now, you can enjoy the benefits of an interconnected system by installing wireless alarms. Newer homes are required by code to have interconnected alarms. Wireless technology enables ANY home to have an interconnected system without expensive wiring.

Q. Why does my Breaker keep tripping? And what does it mean?

A circuit overload is the most common reason why a breaker trips. This occurs when you want a particular circuit to provide more electricity than its capacity. Which leads to overheating of the circuit with puts all that works on that circuit at risk. The circuit trips to prevent damage to all that is working off of that circuit or fire.

Short Circuits are another reason why breakers trip, and is more dangerous than an overloaded circuit. Short circuit is caused what a “hot” wire comes in contact with a “neutral wire” in one of your outlets. When this happens the breaker will trip to prevent anything dangerous such as a fire. Short circuits occur from a variety of reasons, faulty wiring or a loose connection. You usually detect a burning smell around the tripped breaker, or notice brown or black discoloration around the breaker.

Ground Fault Surges occur when a hot wire touches a ground wire that is made of copper or the side of a metal outlet box which is connected to the ground wire. This causes more electricity to pass through and the circuit can not handle that amount. The breaker will trip in order to protect the circuit and anything that runs off of that breaker or prevent fire. If this occurs you can identify them through a discoloration around the outlet.

Q. What rooms should GFI’s be installed in?

Per code all bathrooms, kitchen, laundry room, unfinished areas and all out door outlets must by GFI protected.

Aluminum Wiring
Look at the wiring between the open floor joists in the basement, up in an attic or the service panel. If the wire is aluminum and manufactured before May 1977 the outer covering of the cable will be marked with “Aluminum, ALUM, or AL.”

Q. What is the difference between 2-prong and 3-prong outlets?

Two-prong outlets are connected to two-wire cables that do not have ground wires to protect people and electrical devices. 2-prong outlets are no longer per code. Three prong outlets have a ground wire for added protection. It is new code that all 2-prong outlets be changed out to 3-prong.

Q. Why are my lights flickering?

Loose wiring is a common reason for flickering lights. If a light is flickering, shut off the light and the circuit breaker before removing the fixture to check the wiring. You may also want to call you electric company due to a problem on their end.